Apolyton Off-Site Service Log

Scheduled Downtime

Gramphos — Fri, 10 Apr 2009 16:09:06 +0000

Tomorrow, Saturday April 11 2009, at approximately 1 a.m. ET the server running Settler IV will be taken down for maintenance. The process is expected to take a couple of hours. During most of the maintenance all services hosted on Settler IV will be unavailable. This includes all hosted sites and all site sections.

During the downtime status updates will be posted at our off site service interruption log: http://apolyton.wordpress.com/

Site currently down

snoopy369 — Sun, 25 Jan 2009 16:02:04 +0000

HTTPD stopped working sometime this morning (was not working as of 10am ET). Did not come back up after repeated attempts to restart it, so Settler4 is being rebooted and further troubleshooting is underway.

Reboot at 1:30 AM EST

Gramphos — Tue, 06 Jan 2009 06:28:09 +0000

The Apolyton Server, Settler IV, will reboot today at 1:30 AM. (In about 3 minutes.) The expected downtime is 10 minutes.

Currently down due to HTTPD and MYSQL issues

snoopy369 — Fri, 02 Jan 2009 23:58:22 +0000

Gramphos took down Apolyton 2.0 due to issues with HTTPD and MYSQL. The post table in MYSQL got corrupted, and he is attempting to repair it (OT showed no posts on the first page at the time). It is going slowly.

Separately, HTTPD/Apache is causing huge memory leaks, to the point that after about 20 minutes of runtime, 2GB RAM and 2GB Swap are taken up, at which point the server crashes. He took down HTTPD to ensure that the server wouldn’t crash while attempting to rebuild the post table.

Once it is done rebuilding, if someone notices please restart HTTPD.

Connectivity Restored

Locutus — Mon, 28 Jul 2008 01:13:38 +0000

Just to follow-up on what you probably already knew: the problem seems to have gone away, the site has been continuously reachable since shortly after my previous post. All services have been fully restored. If you’re still having problems, please let us know in the comments.

Connectivity Issues

Locutus — Sun, 27 Jul 2008 22:10:35 +0000

As of about an hour ago, Apolyton’s hosting provider started having network connectivity issues. The server itself is up, but there are extended periods where no traffic can get to it. This has been an on-and-off affair (though mostly off) that’s outside of our direct control. Our hosting provider is handling it so we can only hope the issue will be resolved quickly.

Also note that in initially diagnosing the problem, I rebooted the server. Because of this, once connectivity to the site is fully restored you may initially experience some issues (like IRC chat not working). These will be resolved as soon as possible, but while we can’t get to the server we obviously can’t do anything about them.

Our apologies for any inconvenience, we hope it won’t last long.

Welcome to the Apolyton Off-Site Service Log

Apolyton — Sun, 15 Jun 2008 22:53:57 +0000

The purpose of this blog is to keep the Apolyton Civilization Site community informed of what’s going on during (planned or unplanned) server downtime — which is hopefully rare but from time to time unavoidable. By maintaining this blog off-site we can keep the lines of communication open when everything else fails. It does not replace our Maintenance and Service Interruption Log but rather supplements it when the forums are unreachable.

Whenever the site is down we will let you know what’s happening here as soon as we find out ourselves (which will be in advance of the outage if it’s planned, as soon as possible afterwards if not) and keep you up-to-date as we work to bring the site back online.

If you cannot get to the site but see no update here, feel free post a comment to this entry to ask what’s going on. If it’s an issue on our end we will post a new blog entry to provide details and allow for further discussion as soon as possible, if not we will try to help you figure out the problem if we can.

You can subscribe to the RSS feeds at the bottom of the page to be automatically notified of updates to this blog through your news reader, or use it in combination with a service like RSS FWD to receive email notifications.